Hi,
I am having a problem installing RSClientPrint. I have followed instructions online on how to deploy the active x control.
I copy the contents of the RSClientPrint-x86.cab or RSClientPrint-x64.cab to "c:\Windows\Downloaded Program Files" at startup and registers the dll "rsclientprint.dll" or "rsclientprint64.dll"
On windows 7 machines (haven't tested XP or Vista) we get the following error for non admin users.
"An error occured while copying file RSClientPrint-x86.inf
Cannot copy file to destination directory
Retry Cancel"
if you then click cancel you get the following prompt
"Do you want to continue Setup without copying this file?
Yes No"
If you click yes the report can then be printed correctly. This prompt happens every single time a user clicks the print icon in the RS web interface.
I belive this issue relates to the user not having access to the directory "c:\Windows\Downloaded Program Files" what I don't understand is why it is trying to copy the file "RSClientPrint-x86.inf" when it already exists. Any ideas?
Thanks
Dave