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Unable to load client print control

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When you display a SQL Reporting Services report to the screen in the header there is a Printer Icon displayed.  When we click this icon we get an error message "Unable to load client print control ".

Does anyone know what we need to load or what we need to do to resolve this so that we can print the report directly to teh printer, rather than having ot prinnt the web page, which also prints all the Web headre information


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