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[SSRS 2008R2] Report Manager login fails -- Error: request failed with HTTP status 401: Unauthorized

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Hello,

      I have provided my setting and environment information below.  I am able to login Web Service URL successfully. But I am getting Error 'request failed with HTTP status 401: Unauthorized'  When I am tring to login by clicking report manager url. I uses domain user account for login. 

      I tried to look for solution but I did not found any related solution. I found many post for similar error msg but I think its different one. I tried from local and remote computer too but gives the same error both side. I am not sure but I am just thinking this is not the double-hop Kerberos issue right?

(Note: It was working fine before, when I used default settings i.e. full computername for eg. E121KAN.test.abc.com but I dont want to use ssrs server name so I changed settings and I got error )

Reporting Service configuratin tool settings

Web Serivice URL -  set to advanced, Host Header Name: rs.test.abc.com 

Report Manager URL - Set to advanced, Host Header Name: rs.test.abc.com

Environment - Distributed deployment

Server1(report_srv) --Windows server 2003R2 64bit, Installed sql server 2008R2 reporting service, configuration tools

Server2 (report_db_srv) --windows server 2003r2 64bit, sql server 2005 for report server database

 


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