Hi everyone,
the issue that a customer has been experiencing is as follows:
A customer use SCSM 2012 RTM and recently they changed the password of the account that connects with the datasources that use Service Manager to generate reports. There are several datasources namely DWStagingAndConfig, ConfigurationManager, DWDataMart and other ones.
The process to change the password of the account, done via web in the SSRS URL instance of Service Manager, requires to enter in theManage option of each DataSource and replace the password with the right one in theProperties section; is a really simple step. However, after the change, the only Datasource that not allows to access again to theManage option is DWStagingAndConfig (appears a message that points out to a report server internal error); the other ones don`t have this behavior, don`t have the problem.
I append a extract of the SSRS log related to the problem with this Datasource in order to guide anyone that might help me.
Thanks in advance for your suggestions that let me rid of this problem.
By the way, the SSRS version is 2008 R2.
library!ReportServer_0-109!3024!01/22/2014-14:54:14:: Call to GetPermissionsAction(/SystemCenter/ServiceManager/DWStagingAndConfig).
library!ReportServer_0-109!8820!01/22/2014-14:54:14:: Call to GetSystemPermissionsAction().
library!ReportServer_0-109!8820!01/22/2014-14:54:14:: Call to GetSystemPropertiesAction().
library!ReportServer_0-109!8ab8!01/22/2014-14:54:15:: Call to GetDataSourceContentsAction(/SystemCenter/ServiceManager/DWStagingAndConfig).
library!ReportServer_0-109!8ab8!01/22/2014-14:54:15:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException: Adding more than one data source with null original name, Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException:
An internal error occurred on the report server. See the error log for more details.;
library!ReportServer_0-109!8ab8!01/22/2014-14:54:17:: i INFO: Exception InternalCatalogException dumped to: D:\DataWareHouse\MSRS10_50.DWHSM\Reporting Services\Logfiles flags= ReferencedMemory, AllThreads, SendToWatson
ui!ReportManager_0-110!3b1c!01/22/2014-14:54:17:: e ERROR: System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: An internal error occurred on the report server. See the error log for more details. ---> Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException:
An internal error occurred on the report server. See the error log for more details.
at Microsoft.ReportingServices.WebServer.ReportingService2005Impl.GetDataSourceContents(String DataSource, DataSourceDefinition& Definition)
at Microsoft.ReportingServices.WebServer.ReportingService2010.GetDataSourceContents(String DataSource, DataSourceDefinition& Definition)
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.SqlServer.ReportingServices2010.ReportingService2010.GetDataSourceContents(String DataSource)
at Microsoft.ReportingServices.UI.DataSourceProperties.LoadSharedDataSourceFromServer()
at Microsoft.ReportingServices.UI.DataSourceProperties.Control_Load(Object sender, EventArgs args)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
ui!ReportManager_0-110!3b1c!01/22/2014-14:54:17:: e ERROR: HTTP status code --> 200
-------Details--------
System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: An internal error occurred on the report server. See the error log for more details. ---> Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException:
An internal error occurred on the report server. See the error log for more details.
at Microsoft.ReportingServices.WebServer.ReportingService2005Impl.GetDataSourceContents(String DataSource, DataSourceDefinition& Definition)
at Microsoft.ReportingServices.WebServer.ReportingService2010.GetDataSourceContents(String DataSource, DataSourceDefinition& Definition)
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.SqlServer.ReportingServices2010.ReportingService2010.GetDataSourceContents(String DataSource)
at Microsoft.ReportingServices.UI.DataSourceProperties.LoadSharedDataSourceFromServer()
at Microsoft.ReportingServices.UI.DataSourceProperties.Control_Load(Object sender, EventArgs args)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
library!ReportServer_0-109!8820!01/22/2014-14:54:17:: Call to GetSystemPropertiesAction().
ui!ReportManager_0-110!3b1c!01/22/2014-14:54:17:: e ERROR: System.Threading.ThreadAbortException: Thread was being aborted.
at System.Threading.Thread.AbortInternal()
at System.Threading.Thread.Abort(Object stateInfo)
at System.Web.HttpResponse.End()
at Microsoft.ReportingServices.UI.ReportingPage.ShowErrorPage(String errMsg)