Hi Everyone!!
May be you guys can point me in the right direction.. I need to create a chart for Top 10 Incident which can change dynamically through out the day.
My Report dataset is simple its off a view
Select Incident,GroupArea,AgentName,count(refnumber),ticketnumber,Openeddate,closeddate from Vw_All_Logs
where closeddate between @Begindate and @Enddate
Group by
Incident,GroupArea,AgentName,count(refnumber),ticketnumber,Openeddate,closeddate
I`m grouping my data in report by Agentname and I can get number of tickets each agent has closed... Now For the chart dep[ending on each Agent who closed the max tickets I would need to show that by Group area... So Chart would show which Group had most number of tickets in an Ascending order..
How can i get tit ?
FM