Hello all,
I had a specific account to run my SSRS services with option password never expires.
But my SQL server services were running through my windows account. Now when the password for my SQL server account expired , I have changed it and restarted all the services. all other services started but my SSRS services failed to start saying log on failure. I have changed the password for the account I was using to execute the services and they resumed.
Now hen I am trying to open my report server URL I am getting below error. I do not have encryption key backup :(
what should I do ?
The service is not available.
The report server isn’t configured properly. Contact your system administrator to resolve the issue. System administrators: The report server can’t access or use the encryption key. You might need to add the server to the scale-out group, reimport encrypted content, or delete all encrypted content and generate a new encryption key.
Thanks,
Pragati
Best Regards, Pragati