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SSRS Report is missing data when exported to Excel via a subscription

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I have an SSRS report on a daily subscription that creates an Excel attachment and emails it  to a number of users. Some of the users are reporting that they cannot see all of the data in the Excel attachment.

The report has a date column and 6 numeric columns, and the affected users cannot see the numerical columns - the fields are empty. The date column is displaying correctly along with all of the column headers.

If however I change the format to XHTML, all data is displayed for all users.

What's weird is that it is not affecting all users - for the affected users, the file size of the attachment is considerably smaller so it doesn't look like the issue is with their PC's - the data is not there to begin with.

I've tried setting the DataElementOutput property on each of the fields to Output but no luck.

I am using SQL Server 2008R2.



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